Tuocon reduces admin time by 30% with RECRU

Tuocon Oy is a Finnish personnel employment company that has seen success as a result of the combination of solid expertise and world-class customer service. Its team members pride themselves for their customer relations and believe in honesty, experience and educated knowledge.

Specialized in headhunting services and business coaching, TUOCON’s management team fully understands that technology and recruitment go hand in hand. To be able to track all candidate information easily, automate routine work and focus on more value added tasks, the company decided to say goodbye to spreadsheets and search for an ATS solution.

The team was, however, challenged with the task of finding a platform optimized for headhunting needs. And this was far from being easy. “Most ATS products lacked the features we needed and offered very little flexibility to make changes. When we approached the RECRU team, they were ready to listen to our needs and tailor the solution to the way we work,”  confirms TUOCON‘s managing director Johanna Eskola. The user-friendly interface and willingness to customize the system have become the top reasons why TUOCON decided to implement RECRU. Having used the tool for more than 2 years, Johanna can‘t imagine working without it, “An ATS plays a very important role in our business. With RECRU, we can have all information in one place, improve candidate and client experience and enjoy effective team cooperation.”

Client portal maximizing client experience

To ensure success, companies specializing in executive search need to build, maintain and nurture client relationships. To establish long-term and close partnerships with clients, executive recruiters take the time to fully understand the client’s workforce dynamics, business needs and organizational cultures.

At TUOCON, recruiters focus on more than just finding the perfect match for open positions. Their team is committed to going above the line and focusing on the goals of their individual and company customers. To provide world-class customer service, they make sure to keep clients updated and engaged throughout the whole process. Consistent communication involves sharing information freely, providing timely feedback and responding to requests promptly.

In order to achieve that, TUOCON relies on modern tools which enable them to always keep clients involved while increasing efficiency. The company‘s team members make full use of RECRU client portal. This unique interface for clients enables TUOCON recruiters to automate the process of sharing candidate details with their clients. The hiring team can control the data on candidates which are visible to clients and the clients can, for instance, mark shortlisted candidates they would like to interview. This intuitive portal allows clients to view CVs and other files, add notes and approve or reject candidates. Rather than having CVs lost in tons of emails, clients can have easy access to all data shared with them. To TUOCON’s Senior Consultant Asko Johanson, the main benefit of the client portal lies in ensuring transparency, “We consider the client portal as one of the most important RECRU features as it makes our process more transparent to the clients,” he points out. “We have received positive feedback from our clients as well. They consider the client portal intuitive and user-friendly,“ adds Asko. As TUOCON‘s managing director Johanna concludes, “RECRU client portal shows our way of sharing data with clients in a professional way“.

LinkedIn extension speeding up work

With more than half a billion members, LinkedIn is the right place to go when looking to attract top talent. As Asko confirms, this social media platform belongs to TUOCON‘s essential tools for sourcing quality candidates. The company, however, takes social media recruitment one step further by using both LinkedIn and RECRU to their full potential.

To increase the team’s efficiency, TUOCON team members take advantage of RECRU LinkedIn plugin. This unique browser extension enables them to check whether a LinkedIn profile is a good match for their open positions directly in the social media interface. Without having to switch between browser tabs, they can add LinkedIn profiles to their RECRU database – all with an easy drag-and-drop action. Relevant information about the candidate is automatically extracted with an AI-powered CV parser. On top of that, candidates’ skills are automatically compared to the selection criteria and suitability percentage is instantly calculated. Whenever a recruiter comes back to the same profile, they can see the history of communication and other recruiting activities, list of active selection processes, as well as notes added by the hiring team – all directly in the LinkedIn interface. “LinkedIn plugin is a feature we use on a daily basis as it lets us save time, avoid duplicate records and keep track of candidate details without having to leave LinkedIn,“ concludes Asko.

Keeping interviews organized

Interview is one of the most important touchpoints of the candidate journey. It shapes how a prospective candidate feels about a company and can have a great impact on their decision to join the organization. With that in mind, TUOCON team members always make sure to create a positive and engaging interview experience – and luckily, tech is here to help.

To manage every single interview in a truly professional manner, the TUOCON team relies on RECRU interview questionnaires. For every selection process, they can define a personalized interview structure with a set of questions for candidates. During the interview, an HR specialist simply opens this digitized question checklist which ensures a smooth process every time. Rather than writing down candidates‘ answers on paper sheets or in word documents, all interview notes get saved directly within the ATS. The well-structured interview report is immediately available in candidate profiles and easily accessible to the whole hiring team. In this way, candidates leave their interview with the impression that the company has an organized and professional team and are likely to share this positive experience with their network.

On top of the mentioned features, TUOCON enjoys the possibility of posting jobs across multiple job boards, advanced sourcing tools, well-organized pipeline, automated GDPR management, API connection and much more. What Asko appreciates about the cooperation with RECRU is the team’s active support: “The customer care team is helpful and responds very fast. We enjoy the option of having regular online meetings with the RECRU team where we discuss our feedback and get helpful suggestions on how to make the most of the system’s features.“ As he concludes, “RECRU features help us focus on top-quality candidates and reduce administration time by 30 %.“